moon-app-docs

Moon App — Support

Effective Date: November 7, 2025

Welcome to the official support page for Moon App — your personal sleep tracking and wellness companion.

If you’re experiencing an issue, have feedback, or want to request a feature, please reach out — we’re happy to help!

1. Troubleshooting & Requirements

🛠️ Troubleshooting Checklist

Before contacting support, please make sure that:

You are using the latest version of Moon App from the App Store.
You have granted the necessary permissions in Apple Health → Sources → Moon.
Your device is running iOS 17 or later.

If the issue persists, please contact us directly (see below).

2. Contact Us

For support, bug reports, or general inquiries: 📧 roman.mahda100@gmail.com

We aim to respond within 2-3 business days.

3. Feedback & Suggestions

Your feedback helps us make Moon App better.
If you have ideas, feature requests, or suggestions, please share them — we greatly appreciate your input.

4. Legal Information

For more information about how we handle your data and the terms of using the app, please refer to:

Privacy Policy — How we collect, use, and protect your data.
Terms of Use — Rules and conditions for using Moon App.